Outsourcing Security | Print |  Email
Security in Outsourcing – a Practical Approach

This course will show the user where outsourcing can fill a valuable role in the IT Director’s toolkit and how to maximise benefits from outsourcing. You will be taken through the outsourcing life cycle from the initial management decision to outsource through the negotiation stage to the implementation and management stage. A range of management solutions and checklists are introduced which will enable you to control the outsourcing process.

Who Should Attend:
 
  • Anyone who is considering outsourcing as an option or needs to understand more about the outsourcing process, its advantages and pitfalls;
  • business managers and outsourcing team members so they can understand the processes required for the successful implementation of outsourcing in their organisation;
  • security and audit staff who are responsible for ensuring that there is adequate security in the outsourcing process.

The course is structured in the following way:

  • Changing business requirements
    • Meeting the need for change;
    • Core processes;
    • Introduction to outsourcing
  • The outsourcing decision
    • What should be outsourced?
    • What should not be outsourced?
    • Is outsourcing the right decision for me?
  • Starting the process
    • Requests for Information;
    • Request for Proposal;
    • Vendor Selection;
    • Contracts;
    • Security considerations;
    • Legal considerations.
  • Staff involvement
    • Communications with staff;
    • Staff transfer.
  • Managing the relationship
    • Relationship management;
    • Fault management;
    • Incident management;
    • Service levels (SLA);
    • Roles and responsibilities;
    • Reporting;
    • Risk management;
    • Change management;
    • Auditing;
    • Exit strategies

Business Benefits

  • Differentiate between the processes that can and can’t be outsourced
  • Identify the risk of outsourcing
  • Determine whether outsourcing is the right decision
  • Management of staff during the outsourcing process
  • Know what to look for in an outsourcing contract
  • Manage an outsourcing contract
  • Manage an outsourcing audit
  • Understand and be able to manage exit strategies


Learning Outcomes

  • Evaluate the changing role of business and IT;
  • Understand the outsourcing process and why some outsourcing projects fail;
  • Identify the critical success factors required for successful outsourcing;
  • Identify the processes involved in outsourcing and perform as an effective team member in an outsourcing project;
  • Contribute to all of the stages in the outsourcing project life cycle;
  • Apply the security criteria to an outsourcing project.
 
< Prev   Next >
[ Back ]